{"id":525,"date":"2025-10-26T18:56:30","date_gmt":"2025-10-26T14:56:30","guid":{"rendered":"https:\/\/www.nawaderalluban.com\/?page_id=525"},"modified":"2025-10-28T11:13:51","modified_gmt":"2025-10-28T07:13:51","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/nawaderalluban.com\/en\/return-policy\/","title":{"rendered":"Refund and Return Policy"},"content":{"rendered":"
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Refund Policy \u2013 Nawader Al Luban Store<\/h1>\n
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\n At Nawader Al Luban, we are committed to providing luxurious natural products of the highest quality, ensuring they reach you in perfect condition. If you encounter any issue related to a product not matching its description, or you receive an item different from your order, we will cover all shipping and return costs to send you the correct product.\n <\/p>\n<\/p><\/div>\n

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1. Storage Before Shipping<\/h2>\n

\n All our products \u2014 including raw frankincense, incense, perfumes, oils, and care products such as toners, moisturizers, creams, lotions, and petroleum jelly \u2014 are stored in cool, dry places protected from heat and humidity to preserve their quality and effectiveness before shipping. Each item is carefully inspected prior to dispatch.\n <\/p>\n<\/p><\/div>\n

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2. Packaging and Recommendations<\/h2>\n

\n We package our products using high-quality materials, including fabric wraps or sealed glass containers, to ensure they reach you in the best possible condition.
\n We recommend that customers store all products in a cool, dry place after receiving them, as exposure to high temperatures or humidity may affect product quality.
\n The store is not responsible for any deterioration caused by improper storage by the customer.\n <\/p>\n<\/p><\/div>\n

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3. Refund Policy<\/h2>\n